Scottsdale, Ariz. – August 12, 2008 – Sage CRM Solutions, part of the Sage Group plc, today announced availability of the new ACT! by Sage 2009 (11.0) contact and customer management product family consisting of ACT! by Sage 2009 (11.0), ACT! by Sage Premium 2009 (11.0), and ACT! by Sage Premium for Web 2009 (11.0). Inspired by customer feedback, ACT! 2009 products focus on enhancing user productivity with improved Microsoft® Outlook® integration, calendar and activity visibility, and database search capabilities. ACT! 2009 is available in North America beginning today. Additional local language versions are in development and will be delivered incrementally.

"We completed interviews, surveys and usability tests with thousands of customers to improve ACT! functionality," said Joe Bergera, executive vice president and global general manager, Sage CRM Solutions. "This feedback helped us create the most productive ACT! experience we have ever offered. Our customers spoke, we listened, and we have delivered a tool that can help them grow sales, save time, and reduce operating expenses in trying economies, or any business environment."

ACT! by Sage is the #1 selling contact and customer management solution used effectively by more than 2.8 million users and over 43,000 additional corporate customers, including individual professionals, small business owners, corporate teams, and anyone who regularly works with contacts. ACT! by Sage Premium Solutions are specifically designed to benefit larger teams of users with increased data sharing capabilities, group scheduling functionality, advanced opportunity tracking and customization capabilities, robust dashboards and reports, and multiple security levels.

New ACT! 2009 productivity features include:

• En masse e-mail attaching – select multiple Microsoft Outlook e-mails from different senders and attach them quickly to ACT! contacts
• Activity scheduling from e-mails – create ACT! activities within Outlook e-mails and the contact and regarding/subject line is pre-populated
• One-click calendar copy – copy an ACT! calendar to an Outlook calendar quickly from the main ACT! toolbar

Improved ACT! 2009 productivity features include:

• Simplified lookups – search by only part of a name or title; switch between contact, group or company to modify a search without starting over; advanced queries from main lookup1 toolbar carry previous searches over for refining
• Fast access to previous contact lookups – view the last several contact lookups by type, date, timestamp, and number of contacts in a query
• Calendar filters applied on printouts – print an ACT! calendar with selected users, type, priority, and date range applied

New and improved ACT! 2009 database and automation options include:

• Automated tasks – automate calendar1 copying, database backups2 and maintenance from ACT! Scheduler (previously only available in ACT! Premium)
• Streamlined sync progress bar – see progress of database synchronization by steps and time remaining

A complete list of new and improved ACT! 2009 features is available at www.act.com.